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Scenarios

Scenario Library

This library points to the most common end-to-end situations.

Service workflow

  • Full Booking to Delivery follows a customer from booking through approval, payment, delivery, history, and feedback.
  • Staff Walk-In explains how staff intake an unplanned customer visit without bypassing duplicate checks or consent.
  • Customer Approval and Payment focuses on estimate decisions, invoice review, explicit secure handoff, request-bound result refresh, and customer-safe wording.

Workshop execution

Fleet and tenant setup

  • Fleet Approval and Billing follows a company vehicle through full estimate review and confirmation, credit exceptions, service history and monthly statements.
  • Driver history explains assigned-vehicle visibility, active-work filters and how to clear an invalid date range.
  • Custom Domain Setup covers customer-facing domain request, verification, activation, and fallback.
  • Notification Readiness explains SMS, email, template, and fallback readiness.
  • Privacy and Compliance Request explains safe handling of access, correction, deletion, and support requests.

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