Role Overview
Motornauts uses role-specific access so each user sees the work they are responsible for. Tenant staff roles are separate from customer roles and fleet roles.
| Role family | Roles |
|---|---|
| Tenant staff | Tenant Admin, Branch Manager, Service Advisor, Technician, Cashier, Quality Controller, Inventory Manager |
| Customer | Customer |
| Fleet external actors | Fleet Admin, Driver |
Handoff map
Each handoff is still governed by tenant scope, permissions, feature modules, workflow state, and audit evidence.
Within one tenant, a staff member has one effective staff role across all selected branches. The same role may cover multiple branches, but one membership cannot hold simultaneous roles. Tenant Admin is all-branch by design; other tenant staff roles use their selected branch scope.
Starting in a role
Start with Onboarding for first-login steps, typical workflow, handoffs, and help paths. The role pages here are concise references after the first walkthrough.
Your first day
Choose your role above, then follow its first-day checklist. You can also browse all onboarding guides.